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Jorge Lagarto

Jorge Lagarto joined Democracy Innovators Podcast for a conversation about Jorge Lagarto about LabX and human centric design in the public sector.

Portrait of Jorge Lagarto

Ideas discussed

Donate on PayPal Automatic transcription, it may have errors Alessandro Oppo (00:00) Welcome to another episode of the Democracy Innovator Podcast and our guest of today is George Lagarte. Thank you for your time. Jorge (00:09) Thank you for the invitation. Alessandro Oppo (00:12) and you're working at Lab X, And you're also directing it? yeah, would you like to tell us something more about what is happening at Lab X? Jorge (00:19) Yes, love it. Yeah, sure. So LabX is the Innovation Division for the Agency for Technological State Reform in Portugal. So we have this agency that is responsible for digital transformation of public administration. LabX, it's innovation division. So we were created about 10 years ago. It's 2016. So LabX was created just as innovation lab, just a small team to address specific problems on the context of public services. We have a strong focus on service design

This section is derived from the podcast transcript and may reflect automatic transcription errors.

On the podcast

Jorge Lagarto about LabX and human centric design in the public sector